EP 230: For Multi-Location Leaders Whose People Stay Silent Until It's Too Late

If you're not hearing the truth from your leadership bench until something's already broken, this episode is for you.

Alex D. Tremble sits down with Mark Phillips, Vice President of Operations at Sharkey Transportation, Inc., a multi-entity trucking company running multiple shops, drop lots, and equipment lines. Mark walks through how he rebuilt trust with a newly assembled leadership team fast enough to get 90-day buy-in on a vision he originally expected to take six months, and why lasting trust starts with the CEO's own posture, not a new policy.

In this conversation, you'll learn:

- Why coaching people "with" them instead of "at" them gets you the truth sooner, not just agreement

- How treating team members as individuals with their own story, not interchangeable labor, builds ownership across locations

- Why redefining "toughness" from silence to honesty stops small problems from turning into resignations

- How leading with visible vulnerability, not authority, earns faster buy-in from a leadership bench you didn't hire yourself

- What changes across your locations once people stop filtering bad news on the way up to you

This is for you if your team looks solid on paper but you suspect problems get smoothed over before they reach your desk, or if you've inherited a leadership team and need real buy-in faster than the usual six-month runway.

Listen now, and take the free Scorecard Diagnostic to find your specific leadership bottleneck: https://gpsleadership.org/scorecard/